By placing an order for products (“an order”) using a Credit Account Facility with Arthur M Holmes Limited (“us” / “we”) via our website, by telephone, by email, or in person at our showroom, the customer (“you”) agrees to be bound by the following terms and conditions:

5.1 We offer a Credit Account Facility for approved applicants only (“a Credit Account Facility”). This is offered at our sole discretion, and we reserve the right to accept, decline or cancel this arrangement at any time.

5.2 In order to apply for a Credit Account Facility you must provide two credit references which we will contact to confirm an acceptable credit history. An acceptable history will be determined by us at our sole discretion. We may, at any time, request to recheck credit references or obtain your approval to contact an agency to carry out a credit check.

5.1 To retain a Credit Account Facility you must;

a. Make all invoice payments in full by the Due Date, unless agreed otherwise in writing.

b. Ensure we are supplied accurate and current contact details for your account. Any changes to applicant details must be advised in writing within seven days of the change becoming effective.

c. Contact us if you do not receive an invoice for your order. It is the responsibility of the applicant to ensure contact details are correct so the invoice can be received and the required payment made by the Due Date.

5.4 A Credit Account Facility application form (“credit application form”) can be completed on our website, or requested from us directly by telephone or email. The completed credit application form must be signed and returned to info@arthurholmes.co.nz or in person at our showroom. You will be advised by email whether the credit account application is approved or declined.

5.5 If your Credit Account Facility application is approved you will be emailed your invoice/s for payment when your order is dispatched. We require invoices to be paid by the 20th of the month following the invoice date (“the Due Date”).

5.6 If you fail to make payment on or by the Due Date, we have the right to cancel your Credit Account Facility immediately. We may also refuse to do further business with you, at our sole discretion, if you do not meet our terms.

5.8 We must be notified of any disputed charges within 14 days of the invoice date.

5.9 If your invoice remains unpaid for two calendar months (without prior written agreement), we may place it with a debt collection agency. We reserve the right to charge all associated debt collection and administration costs to you.

5.10 A change in ownership or control of the Applicant (if a company or other legal entity) will require a new Credit Account Facility Application to be completed.